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For more information about the uniqueTM
prepaid
MasterCard, please see our frequently asked
questions and other areas of our website.
Please
visit the Members
Area to:
• Check your account balance
• Review statements and transaction history
• Activate cards
• Edit personal details
• Change account passwords
• Add an additional card to your account
• Change security codes
If you
require more information you can contact us…
By
Phone:
Web
Support: 0905 688 0099
Mon to Fri 8am to 6pm, Sat 10am to 4pm. Calls will be charged
at 90p per minute or part thereof, including VAT, from BT
landlines. Calls from other networks or from outside the UK
may cost more.
Call
Web Support to:
• Receive assistance in navigating around this website.
• Obtain more information about unique, including where
to purchase a card.
• For existing customers to check balance and recent
transaction history, change address details and order additional
cards.
Please
note, all of this information is available on this website
for FREE.
Customer
Services: 0871 277 5577
Mon to Fri 8am to 6pm, Sat 10am to 4pm. Calls will be charged
at 10p per minute from BT landlines.
Calls from other networks or from outside the UK may cost
more.
Call
Customer Services to:
• Report lost or stolen cards
• Report fraud
• Locate a missing payment to/from your account
• Query a transaction on your account
• Request a new PIN
• Discuss any other issues not covered above
By
Post:
Customer
Services:
PO Box 466, Salford, M50 2XU
Recent
Applicants: If you have sent us additional proof
of your indentity, upon verification of these documents ,
and receipt of your payment, we will process your application
and after confirmation of your application status, you will
receive your card in 7-10 working days.
What
if due to disability or handicap I have difficulty in contacting
you?
If, due to disability or handicap, you have difficulty in
communicating with us or using our services then in the first
instance please email us at accessibility@membersaccounts.com
or telephone us on 0871 277 5577 to explain the problem you
have and we will do our best to assist you.
Company Registration Number:
5535155 |
